Live Panel, December 8: What Claims Teams Do With the Time AI Gives Back

On Tuesday, December 8, at 12:00 pm ET, amaise is hosting a free live panel on Zoom: What claims teams do with the time AI gives back.

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Acuity Insurance and NAMICO already use AI on their claims files. Their claims leaders will talk through what that changed for their adjusters, and where the hours that used to go to administrative work are going now.

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Who’s on the panel

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• Jamie Loiacono, VP of Claims, Acuity Insurance
• Dale Diamond, VP of Claims, NAMICO
• Scott Francis, General Manager, U.S. at amaise and host of the Claims Convos video series, will moderate.

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What the panel will cover

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Where the saved hours go. Claimant calls before a claim becomes represented, quality file reviews, and early intervention.

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Better strategy conversations. Discussions with defense counsel and in internal claims roundtables that start from the facts of the file.

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Keeping good adjusters. Job satisfaction, onboarding and retention as technology takes on part of the claims process.

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Where AI stops and people decide. The limits of AI in claims, the guardrails that matter, and keeping decisions with people.

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Who should attend

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Claims leaders at P&C carriers and TPAs, including VPs, directors, managers and senior adjusters.

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Format

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The session runs 60 minutes on Zoom: about 45 minutes of panel conversation, followed by 10 minutes of audience questions. Attendance is free.

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Save your seat

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Register at claimsconvos.com/live-panel. When you sign up, you can submit a question for the panel ahead of time. If you can’t join live, register anyway and you’ll receive the recording.

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