Scott Francis Takes the Stage at CLM Alliance Focus Conference

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Achim Kohli

On December 4, 2025, amaise's U.S. General Manager, Scott Francis, will present at the CLM Alliance Focus Conference in Chicago.

The insurance industry is facing an unprecedented crisis. In 2024 alone, 135 lawsuits resulted in nuclear verdicts, jury awards exceeding $10 million, totalling $31.3 billion. As these verdicts reach historic highs, the need for innovative solutions has never been more urgent.

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On December 4, 2025, amaise's U.S. General Manager, Scott Francis, will address this challenge at the CLM Alliance Focus Conference in Chicago, joining multiple industry leaders.

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Disrupting the Status Quo in Claims Strategy

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The session will explore a data-driven framework that fundamentally reshapes mediation strategy. Rather than waiting until trial to mount a defense, this approach emphasizes prevention through four critical pillars: responsibility, personalization, anchoring, and realistic pain-and-suffering arguments.

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By shifting the conversation away from reactive litigation management toward proactive claims resolution, this framework offers a roadmap for claims professionals, adjusters, and carriers to mitigate nuclear verdict risk at the earliest stages of a claim.

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This timing is critical. Social inflation, third-party litigation funding, and evolving trial tactics have created a perfect storm where jury awards increasingly exceed economic reality. Claims professionals need tools and frameworks to counter these trends before claims spiral into litigation warfare.

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Scott's Bio

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Scott brings nearly 15 years of deep insurance industry expertise to this conversation. Most recently, as Vice President of Strategic Accounts at Ethos Risk Services, he led the Medical Canvassing product line, driving innovation and scaling customer-centric solutions across insurance carriers, third-party administrators, and law firms.

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Before Ethos, he held leadership roles at market-leading claims service providers, building high-performing teams and designing scalable solutions that balance operational efficiency with customer success.

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At amaise, Scott is applying this expertise to advance how the industry leverages agentic AI to resolve claims faster and fairer.

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Agentic AI: The New Frontier in Claims Management

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amaise's presence at the CLM Conference reflects a broader shift in how the industry is tackling its most persistent challenges. The platform empowers insurance adjusters with actionable, evidence-based recommendations within minutes, enabling carriers to close claims faster and more fairly, reduce litigation expenses, and improve cycle time.

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Scott's participation underscores a key insight: nuclear verdicts aren't inevitable. With the right strategy, data-driven insights, and collaborative frameworks, claims professionals can reshape outcomes. The insurance industry is at an inflection point, and conversations like the one Scott will lead at CLM are essential for driving meaningful change.

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